Managing Customer Value: One Stage at a Time
Publisher: World Scientific 2010Description: 401pISBN: 9788175967977Subject(s): Customer ServicesDDC classification: 658.812| Item type | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
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General Books
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SOM Library | General (Miscellaneous) | 658.812 SOM (Browse shelf) | Available | M0007623 |
Total holds: 0
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| 658.812 SET Creating Customer Delight: The How and Why of CRM | 658.812 SIN Customer Relationship Management (CRM) | 658.812 SNO Unleashing Excellence: The Complete Guide to Ultimate Customer Service | 658.812 SOM Managing Customer Value: One Stage at a Time | 658.812 SOU The Customer Experience EDGE | 658.812 SUG Instant Repeat Business | 658.812 THO The Customer Centered Enterprise |
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