Soman, Dilip  <br/><br/>
Managing Customer Value: One Stage at a Time 

 -  World Scientific  2010 
 - 401p 
<br/><br/><label>ISBN: </label>9788175967977  0.00 
<br/><br/><label>Subjects--Personal Names: </label><br/>Customer Services
<br/><br/><label>Dewey Class. No.: </label>658.812