Antony, Jiju  <br/><br/>
Understanding, Managing and Implementing Quality: Frameworks, Techniques and Cases 

 - New York  Routledge  2002 
 - 232p 
<br/><br/><label>ISBN: </label>9780415222723  0.00 
<br/><br/><label>Dewey Class. No.: </label>658.4013