TY  - BOOK
AU  - Anandkumar, V 
AU  - Biswas, Subhasish 
TI  - Business Process Outsourcing: Oh! BPO--Structure and Chaos, Fun and Agony 
SN  - 9788178298788
U1  - 658.40580954 
PY  - 2008///
CY  - New Delhi
PB  - Response Books
KW  - Computer Service Industry - India
ER  -