TY  - BOOK
AU  - Pine, B. Joseph 
AU  - Glimore, James H. 
TI  - The Experience Economy
SN  - 9781422161975
U1  - 658.56 
PY  - 2011///
CY  - Boston
PB  - Harvard Business School Press
KW  - Customer Services
KW  - Product Management
ER  -