Summers, Donna C S <br/><br/>
Quality Management: Creating and Sustaining Organizational Effectiveness  

 - New Delhi  Prentice Hall of India Pvt. Ltd.  2005 
 - 409p 
<br/><br/><label>ISBN: </label>9788120328211  0.00 
<br/><br/><label>Subjects--Personal Names: </label><br/>Total Quality Management<br/>TQM
<br/><br/><label>Dewey Class. No.: </label>658.4013