Oakland, John S <br/><br/>
Total Quality Management: Text with Cases 

 - 3rd ed 
 - New Delhi  Elsevier India Private Ltd.   2003 
 - 483p 
<br/><br/><label>ISBN: </label>9788181479914  0.00 
<br/><br/><label>Subjects--Personal Names: </label><br/>TQM
<br/><br/><label>Dewey Class. No.: </label>658.4013