TY  - BOOK
AU  - Kite, Neilson 
AU  - Kay, Frances 
TI  - Understanding NLP: Strategies for Better Workplace Communication Without the Jargon 
SN  - 9780749463816
U1  - 158.9 
PY  - 2012///
CY  - London
PB  - kogan Page
KW  - Business Communication
KW  - NLP
ER  -