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| 040 | _aPandit Deendayal Petroleum Univesity | ||
| 082 | _a658.812 | ||
| 100 | _aRoberts-Phelps, Graham | ||
| 245 |
_aCustomer Relationship Management: How to Turn a Good Business into Great One! _dby Graham Roberts-Phelps _z[Text] |
||
| 260 |
_aNew Delhi _bViva Books Private Limited _c2004 |
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| 300 | _a230p | ||
| 600 | _aCRM | ||
| 600 | _aCustomer Relations Management | ||
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_APHE _BGERMI/0607/001 _D250.00 _E0 _F049 _G34248 _H0 _I0.00 _L20060621 _UC _W20060815 _XBooks India _ZGeneral |
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| 995 |
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